Delivery availability
Delivery availability depends on the selected region, product availability, order size, and address details entered at checkout.
Large, heavy, fragile, or project-quantity items may require additional coordination before dispatch.
Site delivery guidance
Provide accurate site details
Include building name, access instructions, delivery contact, gate or loading-bay details, and any timing restrictions.
Check goods on arrival
Inspect cartons, quantities, and visible damage before signing for delivery whenever possible.
Plan for unloading
Some trade orders may require customer-side unloading support, site access approval, or lift equipment.
Draft note
Add confirmed shipping methods, delivery charges, estimated lead times, restricted locations, and failed-delivery rules before launch.